Resolving Conflict

Learn a New Skill Today !

At best, workplace conflict stifles communication and productivity.

At its worst, tensions escalate to aggression and bullying.

That’s why it’s important to address conflict quickly.

In this course, you will learn:

• • Common sources of discord and some typical responses to it
  • Discover techniques to resolve conflict, address anger, and stop abusive behaviour
  • Differences between teammates actually demonstrate a diversity of strengths and ideas
  • Bridge contrasting perspectives with empathy and understanding are key to your team’s productivity and effectiveness.

About the course

• • Common Causes of Conflict in the Workplace
  • Understanding How People Deal With Conflict
  • 6 Steps to Mediate Conflict Between Employees
  • Dealing With Frustrated or Angry Employees
  • A Manager’s Guide to Dealing With Abusive Behaviour
  • Conflict Resolution Tips and Techniques

 How Can I Study –  Online